CALL CENTER

“Communication is the foundation of all relationships!”

  • General Inquiries.
  • Product Information and Inquiries.
  • Response to advertisements.
  • Database building, filtration and validation.
  • Marketing campaigns.
  • Tele-research.

  • Direct sales services.
  • Response to advertisement.
  • Lead generation.
  • Order management.
  • Fleet management.
  • Product/service Cross-selling.

  • Distribution channel follow-up.
  • Customer Satisfaction surveys.
  • Bill collection.
  • Debt collection.
  • Disaster recovery.
  • Over flow & after hours.
  • Operational 24/7.
  • Welcome calls.
  • Complaints handling.
  • Customers’ address check & update.
Happy customer service agent.